AI Agents in Practice
Latest Articles
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Build a Support Reply Agent Around an Evidence Packet
Make the deliverable a cited answer draft plus missing facts, rather than an autonomous reply.
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A Ticket-Triage Agent That Knows When Not to Route
Use ambiguity queues, not forced labels, to avoid confidently misrouting unusual cases.
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Prompt Injection: When a Document Tries to Give Orders
Understand indirect prompt injection through a document-review scenario and design layered controls around data, destinations and tool authority.
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Least Privilege for an Agent Workforce
Map tasks to narrow identities, data scopes and action permissions, then test that denied operations stay denied.
Research, Not Hype
Explore sourced guides to AI agents, practical workflows and business models. Understand implementation choices, operating costs and limitations. Hypothetical examples are labeled; commercial claims are attributed, not promises of income.
